These are the current career opportunities available at our Side:
JOB ROLES & DESCRIPTIONS
Home Care Package Consultant
Job Description:
The Home Care Package Consultant plays a crucial role in our organization, offering outstanding support to participants seeking guidance on the Home Care Packages application process. This position is dedicated to empowering participants and their families by assisting them through each step of obtaining a Home Care Package via My Aged Care. In this role, you will coordinate a variety of home care packages for aged care clients, helping them live independently, safely, and with dignity in their own homes. Your responsibilities will include visiting clients at home, developing personalized care plans, coordinating their care, and managing their individual budgets.
Key Responsibilities:
- Client Assessment and Care Planning:
- Conduct comprehensive assessments of client needs and circumstances.
- Develop individualized care plans tailored to each client’s requirements.
- Review and update care plans regularly to reflect changes in clients’ needs.
- Coordination and Service Delivery:
- Coordinate with various service providers to deliver the required services.
- Ensure the timely and efficient delivery of care services.
- Monitor service quality and client satisfaction.
- Client Support and Advocacy:
- Act as the primary point of contact for clients and their families.
- Advocate for clients to ensure they receive appropriate care and support.
- Provide information and guidance on available services and funding options.
- Compliance and Documentation:
- Maintain accurate and up-to-date client records and documentation.
- Ensure compliance with relevant regulations and standards.
- Prepare reports and documentation as required by the organization and funding bodies.
- Continuous Improvement:
- Identify opportunities for improving service delivery and client outcomes.
- Participate in training and professional development activities.
- Contribute to the development and implementation of best practices.
Qualifications:
- Education: Relevant qualifications in nursing, social work, health, or aged care.
- Experience: Experience in case management, aged care, or a similar role.
- Skills:
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills.
- Proficiency in using care management software and tools.
- Understanding of the Home Care Packages Program and relevant legislation.
How to Apply
Interested candidates should submit their resume and a cover letter outlining their suitability for the role to jobs@phomecare.com.au
Registered Nurse
Job Description:
The NDIS Workforce Capability Framework describes this role as an Advanced Support Worker for services funded under the NDIS. Persons working within this role are responsible for more complex, specialised or intense support activities, including health and allied health practitioners and other specialists.
To provide specialist nursing care and support for participants with high care needs that assists and facilitates them to live more independently. To ensure each participant’s health and clinical needs are met to reflect their individual needs and delivered in a respectful and dignified manner.
All practices are participant-focused and promote their choices, rights and decisions. Due to the variable nature of participants, this role requires the worker to promote participants’ voices, choices and report any areas of concern. The Nurse must apply the Child Safe Standards in their practices.
Responsibility:
General
- Always check the participant’s support plan before service provision
- Implement personal hygiene and infection control procedures
- Be alert if you notice the participant is distressed or apathetic (uninterested or listless)
- Record strategies and practices as per the organisation’s requirements
Work Practices
Registered Nurses must:
- provide care and support to participants in line with their support plans
- conduct health assessments to participants accessing our services
- assist participants with their medication requirements
- working as part of the team, using a holistic approach, to look at every aspect of our participants’ support
- provide high-level care assessments and advise of implications
- provide clinical knowledge and expertise to support individuals
- develop and monitor support plans to meeting the changing health needs of our participants.
- educate personnel, including support workers and carers, on supporting participants with complex health needs, including performing complex health care procedures
- proactively support participants’ independence and social connections while promoting positive health and well being.
- incorporate Child Safe Standards in their practice when working with children and young people
- Report any real or potential risks of harm to a participant, including child and young people
Communicate
Registered Nurse must communicate:
- clearly, inclusively and respectfully
- observe, listen and check participant’s understanding
- adapt to participant’s age, culture and cognitive ability
- understand individual communication – verbal and non-verbal
- use the best communication method to recognise the difference between self and participant
- avoid jargon
- use appropriate tools to communicate
- be persistent and participant
- identify and address communication barriers
Build trusted relationships
Registered Nurse must:
- build relationships based on mutual respect
- determine what makes the participant feel safe and valued
- work with both participant and their important people to understand how they are involved
- communicate directly with the participant unless otherwise determined
- prioritise participant’s voice during any conflict
- treat equally but recognise the imbalance in the relationship
- recognise and report any threat in circumstances and environment
Observe and respond flexibly to changing needs
Registered Nurses must:
- review all relevant notes and plan data
- identify needs and strategies
- clarify their understanding
- be observant, attentive and present
- act responsively and flexibly
- celebrate reaching goals and independence
- maximise participant’s control and confidence
Heath and Safety
Registered Nurses must:
- respond quickly if the participant is uncomfortable, distressed, apathetic or in poor health
- identify potential and actual risks, then act promptly and in consultation with the participant
- review and complete a risk assessment as required.
- identify and report any work health and safety issues
- promote independence and choice
Review quality of support and service
Registered Nurses must:
- ascertain participants’ preferred way of reflecting and assessing what’s working and not working.
- Seek feedback on service delivery and adjust when needed.
- Maintain and build capacity and confidence to give feedback on the quality and fit of supports and services and whether they meet my goals and expectations.
- Support the participant’s participation to actively contribute to review processes to build on what is working and address what is not working.
- Follow up on requested changes and inform stakeholders.
- Support the participant to access and understand health and well-being information and seek advice if clarification is required.
Identify opportunities for increased independence at a suitable pace
Skills and Qualifications:
- Bachelor of Nursing degree or equivalent qualification.
- Registered with the Nursing and Midwifery Board of Australia (NMBA).
- Strong clinical skills and knowledge of medical terminology.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team as well as independently.
- Attention to detail and critical thinking skills
- AHPRA registration (Required)
Employer questions
Your application will include the following questions:
- How many years’ experience do you have as a registered nurse?
- Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Police Check (National Police Certificate) for employment?
How to Apply
Interested candidates should submit their resume and a cover letter outlining their suitability for the role to jobs@phomecare.com.au
Support Coordinator
Job description:
The NDIS Workforce Capability Framework describes this role as part of Supervision and Frontline Management for services funded under the NDIS. It applies to front line managers, supervisors, coaches and team leaders.
The Support Coordinator manages the highest level of support coordination available to NDIS participants. This type of support coordination is usually for participants who have more complex needs and require a higher level of support. It can also be for a participant in a crisis. Support coordinators will assist participants in ‘optimising’ their plan, ensuring that they get the most out of funded supports. They must apply the Child Safe Standards in their practices.
Responsibility:
The Support Coordinator collaborates with participants and their support networks to:
- Identify suitable supports, engage with new and existing support providers, and work towards achieving identified outcomes and goals
- Interpret and implement their NDIS Plan within the context of the NDIS framework, as well as mainstream and community services.
- Holistically address crises, barriers, and participant risks, designing solutions to manage these risks effectively
- Manage multi-disciplinary teams and services to coordinate NDIS funded supports, mainstream supports, and informal supports for participants.
- Enhance participants’ capacity to self-direct, self-advocate, work with professionals and other supports, and manage their lives and NDIS plans as they choose
- Build and maintain strong collaborative relationships with government and non-government bodies, service providers, allied health professionals, and practitioners.
- Coordinate stakeholders to ensure a collaborative and sustainable approach across all areas of support.
- Maintain thorough case-note recording and prepare reports as required, in line with NDIS Support Coordination requirements.
Qualifications
- Education:
- Relevant tertiary qualifications in Social Work, Psychology, Disability Studies, or a related field.
- Experience:
- Experience working in the disability sector or with NDIS participants is highly desirable.
- Demonstrated ability to coordinate supports and services for individuals with complex needs.
- Skills:
- Strong interpersonal and communication skills.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Proficient in using computer systems and software applications related to case management.
Employer questions
Your application will include the following questions:
- How many years’ experience do you have as a support coordinator?
- Do you have a current Police Check (National Police Certificate) for employment?
- Which of the following Microsoft Office products are you experienced with?
- Do you have a current NDIS Worker Screening Check?
- Do you have a current Australian driver’s license?
How to Apply
Interested candidates should submit their resume and a cover letter outlining their suitability for the role to jobs@phomecare.com.au
Occupational Therapist (OT)
Job description:
The NDIS Workforce Capability Framework describes this role as an Advanced Support Worker for services funded under the NDIS. Persons working within this role are responsible for more complex, specialised or intense support activities, including health and allied health practitioners and other specialists.
The Occupational Therapist will assist people in overcoming limitations caused either by injury or illness, psychological or emotional difficulties, and developmental delay or the effects of aging. They will also assist people in moving from dependence to independence while maximising their productivity, well-being, and quality of life.
All practices are participant-focused and promote their choices, rights and decisions. Due to the variable nature of participants, this role requires the worker to promote participants’ voices, choices and report any areas of concern. The Occupational Therapist must apply the Child Safe Standards in their practices.
Key Responsibilities:
- Deliver assessments and interventions based on current evidence-based practices, employing appropriate principles, techniques, and methodologies. Interventions may be conducted individually or within group settings.
- Collaborate effectively within your team.
- Coordinate with other caregivers and service providers as necessary.
- Ensure thorough case management and administrative data collection, adhering to NDIS standards. Engage in team and program-related service activities as required.
- Engage in clinical governance activities, quality improvement initiatives, research projects, and health promotion efforts relevant to the service area.
- Participate in supervision, continuing professional development, and performance management. Contribute to teaching and training within your clinical service domain.
- Supervise students and allied health assistants as needed.
- Perform other duties commensurate with this classification level to support the organization’s operations.
Essential Criteria:
- Bachelor’s degree in Occupational Therapy.
- Registration as an Occupational Therapist with the Australian Health Practitioner Regulation Agency (AHPRA).
- Minimum of 12 months’ professional experience as an Occupational Therapist.
- Possession of a valid driver’s licence.
Additional Requirements:
- Demonstrated computer literacy relevant to the role, including proficiency in completing necessary documentation.
- Ability to become proficient in the use of the Digital Health Record system and other Information Technology systems.
- Capacity to stay updated with system changes, updates, and contingencies as required by the role.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Australian driver’s licence?
How to Apply
Interested candidates should submit their resume and a cover letter outlining their suitability for the role to jobs@phomecare.com.au
Disability Support Worker
Job description:
The NDIS Workforce Capability Framework describes this role as a General Support Worker for services funded under the NDIS. Persons working within this role are responsible for using the strategies determined in the participant’s support plan.
All practices are participant-focused and promote their choices, rights and decisions. Due to the variable nature of participants, this role requires the worker to promote participants’ voices, choices and report any areas of concern. The participant is at the centre of all practices. The disability support worker must apply the Child Safe Standards in their practices.
Primary Duties include
- Personal care assistance
- General household tasks and cleaning
- Basic cooking and meal preparation
- Community Access Support
- Implementing In-Home Therapy and Behaviour Support Programmes
- Liaising with other professionals
- Light gardening duties
Responsibilities:
General:
- Prior to starting work, ensure clear understanding of the participant’s required tasks.
- Follow personal hygiene and infection control protocols.
- Stay attentive to signs of participant distress or apathy.
- Adjust tasks to align with participant needs, preferences, and priorities.
- Maintain accurate records as per organizational standards.
Work Practices: Responsibilities vary per support plan and may include:
- Assisting with essential daily activities.
- Facilitating personal hygiene and dressing.
- Performing household tasks like cooking and cleaning.
- Completing outside tasks such as shopping.
- Organizing diverse social activities.
- Providing emotional support and companionship.
- Implementing Child Safe Standards when working with children.
- Reporting any potential risks to participants, including children.
Communication:
- Communicate clearly, inclusively, and respectfully.
- Adapt communication to the participant’s age, culture, and cognitive ability.
- Understand both verbal and non-verbal cues.
- Use appropriate methods to enhance understanding.
- Exercise persistence and patience in communication.
Building Relationships:
- Foster relationships based on mutual respect.
- Identify factors that promote participant safety and value.
- Collaborate with the participant and their key individuals.
- Directly communicate with the participant as appropriate.
- Prioritize the participant’s viewpoint during conflicts.
- Recognize and address any power imbalances.
- Report any threats in the environment promptly.
Collaborative Work:
- Support all relevant stakeholders.
- Operate within designated role and responsibilities.
- Acknowledge the participant’s skills and contributions to the team.
- Maintain transparency when sharing and discussing information.
- Focus on strengths and positive outcomes.
- Maintain optimism, hope, and patience.
Observation and Response:
- Review relevant support plan information and notes.
- Identify needs and develop appropriate strategies.
- Ensure clarity in understanding.
- Stay observant, attentive, and engaged.
- Respond promptly and flexibly to participant needs.
- Celebrate achievements and encourage independence.
- Empower participants to exert control and build confidence.
Health and Safety:
- Consult with supervisors about intermittent conditions and devise strategies.
- Support access to preventive and responsive health services.
- Respond promptly to participant discomfort, distress, apathy, or health issues.
- Identify and address potential risks in consultation with participants.
- Immediately escalate situations where participant safety is compromised.
- Report any workplace health and safety concerns.
- Promote independence and informed choice.
- Refrain from using restrictive practices unless trained and authorized.
Qualifications
- Education:
- Relevant tertiary qualifications in Social Work, Disability and Aged Certification
- Experience:
- Experience working in the disability, agedcare sector or with NDIS participants is highly desirable.
- Demonstrated ability to coordinate supports and services for individuals with complex needs.
- Skills:
- Strong interpersonal and communication skills.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do have experience working with people with autism spectrum disorder?
- Do you have a current Australian driver’s licence?
- Have you completed a qualification in disability?
- Do you have a current NDIS Worker Screening Check?
How to Apply
Interested candidates should submit their resume and a cover letter outlining their suitability for the role to jobs@phomecare.com.au
Speech Pathologist
Job description:
The NDIS Workforce Capability Framework describes this role as an Advanced Support Worker for services funded under the NDIS. Persons working within this role are responsible for more complex, specialised or intense support activities, including health and allied health practitioners and other specialists.
The Speech Pathologist will perform screenings, assess the participant’s condition, and design a therapy and treatment plan to support the participant develop necessary speech skills.
All practices are participant-focused and promote their choices, rights and decisions. Due to the variable nature of participants, this role requires the worker to promote participants’ voices and choices and report any areas of concern. The participant is at the centre of all practices, and the Speech Pathologist must apply the Child Safe Standards in their practices.
Responsibility:
- Assessment and Diagnosis:
- Conducting thorough assessments of patients to evaluate speech, language, communication, and swallowing disorders.
- Using standardized tests, clinical observations, and interviews to gather information about a patient’s communication abilities.
- Treatment Planning and Implementation:
- Developing individualized treatment plans based on assessment findings and patient goals.
- Implementing therapy techniques to improve speech, language, voice, fluency, and swallowing functions.
- Providing counseling and support to patients and their families regarding communication disorders and treatment options.
- Collaboration and Consultation:
- Working closely with other healthcare professionals, educators, and caregivers to provide coordinated care and support.
- Collaborating with teachers, physicians, psychologists, and social workers to address the communication needs of patients in various settings (e.g., schools, hospitals, rehabilitation centers).
- Documentation and Evaluation:
- Maintaining detailed records of assessments, treatment plans, progress notes, and discharge summaries.
- Monitoring patient progress and adjusting treatment plans as necessary to achieve therapeutic goals.
- Evaluating the effectiveness of interventions and making recommendations for ongoing care.
- Professional Development:
- Staying updated with advancements in speech pathology research, techniques, and technologies through continuing education and professional development activities.
- Maintaining professional licensure and adherence to ethical standards and regulations set by Speech Pathology Australia (SPA) or other relevant professional bodies.
Qualifications and Skills:
- A bachelor’s or master’s degree in Speech Pathology from an accredited institution.
- Registration with Speech Pathology Australia (SPA) or eligibility for registration.
- Clinical experience gained through supervised placements or internships.
- Strong interpersonal and communication skills.
- Empathy, patience, and the ability to work collaboratively in multidisciplinary teams.
- Knowledge of evidence-based practice in speech pathology.
- Ability to adapt therapy approaches to meet the individual needs of diverse patient populations.
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Police Check (National Police Certificate) for employment?
- Are you currently a member of Speech Pathology Australia?
How to Apply
Interested candidates should submit their resume and a cover letter outlining their suitability for the role to jobs@phomecare.com.au